OpenRate for business

Returning guests and an honest rating — with zero commission

OpenRate is free: you top up your ad balance and pay only for target actions — visits, reviews, and ratings, not impressions. Guests come back for cashback, and you get verified reviews, analytics, and a growing trust score.

Connection request
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Sound familiar?

What’s holding your restaurant back today

Competitors with fake reviews outrank you in search results
Guests come once — and never return
Discounts cut into your margin without building loyalty
You can’t see what guests really think or who they are
up to 2×
more repeat visits

Cashback in points brings guests back — without a discount that eats your margin.

+18%
higher average check

Dish missions and a digital menu increase the order total.

100%
reviews backed by a receipt

Every review is confirmed by a payment — a rating you can trust.

Average results for venues on the platform over the first 3 months.

Pay for results

Free to join. Pay for target actions, not for reach

OpenRate doesn’t charge a subscription fee. You top up your ad balance and decide what to pay for: a cashback visit, a submitted review, a dish rating, a completed mission, or compensation. No money for impressions — only for real guest actions.

Pay for the action
A visit, a review, a rating, a mission — not reach.
Budget control
You set the budget and the rules for spending from your balance.
Transparent ROI
See exactly what every tenge you spend turns into.
Owner dashboard

You know everything about your guests and menu

Menu analytics, personalization, recovery, a guest database, and honest AI — all built on receipt-confirmed data.

Menu analytics

See which dishes are trending up or down and what guests complain about. Track changes and measure their impact.

Personalized menu

The digital menu adapts to each guest’s preferences — smart upsells and cross-sells raise the check.

Recovery — defusing negative feedback

Resolve negative feedback on the spot: offer compensation and stop a bad review from spreading further. See how many guests you win back.

Guest base and broadcasts

Visit frequency, favorite dishes, and receipt count for every guest. Segment your audience and send broadcasts from templates.

AI insights without hallucinations

Conclusions grounded in historical data: not “improve your coffee” but “7 out of 10 guests this week complained it was too bitter.”

Influencer marketplace

A unique promo code for every influencer, real ROI, and guest counts. Check reviews of their work with other businesses.

OpenRate dashboard · Overview
Reviews this month+12%
1,284
Cashback paid out+8%
642,800 KZT
Average rating+0.2
4.8
Active missions
37
Venue trust score
Maru Café92%
Sushi Time78%
Coffee Boom64%
How to start

Get connected in 4 steps

1

Submit a request — we’ll reach out within a day

2

We set up your profile, menu, and cashback rate

3

Guests start leaving verified reviews

4

Your trust score and repeat visits grow

Why it pays off

Revenue growth, not a discount

Free — you pay for results

No subscription fee. You spend your ad balance only on target guest actions.

No fake reviews

Only receipt-confirmed reviews — an honest rating.

Launch in 1–2 days

We’ll help you set up cashback, the menu, and missions end to end.

Cashback that fits your margin

You set the rate and the rules — never at a loss.

AK

“In three months the share of repeat visits grew by 40%, and the number of reviews increased fivefold — all genuine, all backed by receipts.”

Almas Kassymov · owner of the Maru Café chain, Almaty
Questions

Frequently asked questions from owners

How much does it cost to connect?

OpenRate is free — there is no subscription fee. You top up your ad balance and pay only for target actions: a cashback visit, a review, a rating, a mission, or compensation. You never pay for impressions.

Won’t cashback eat into my margin?

You set the budget and the rules. Cashback and rewards are deducted from your balance only for actions that already happened, and they drive repeat visits — that’s revenue growth, not a loss-making discount.

How fast is the launch?

Usually 1–2 days: we create your profile, upload the menu, and set up cashback and missions. No equipment needed — guests pay through the app via QR code.

What if a review is negative?

The recovery system shows you negative feedback first — you can respond and issue compensation right from the dashboard, before it spreads further. Resolved cases raise your trust score.

How is the effect of influencers measured?

Every influencer gets a unique promo code — you see the real number of guests they brought in and the ROI. In the marketplace you can check reviews of their past work with other businesses beforehand.

Get a demo and estimate for your venue

We’ll show you the dashboard and help set up cashback and the menu. Connecting is free, with no subscription fee and no obligations.

Submit a request